QR Code Registration
Report Issues and View Asset
Details in One Scan
Instant Product Knowledge
Each QR code shows machine-
specific records, from purchase
date to maintenance logs
Auto Ticket Generation
Service ticket will automatically be
triggered by broken equipment
Faster Resolution Time
Linked reports to support team and
local technician assignment for faster
dispatch
Use Case
Self-Service Complaint Submission
Customers can scan the QR code on
malfunctioning machines and file
for a complaint instantly
Asset Breakdown Reporting
Operators can log issues and
generate tickets without
leaving their post
Remote Asset Tracking
Clients or field technicians can
report issues or pull service
history in one minute
Why Byon's QR Code Registration
Instant Visibility
Access insights into who's present
at the designated location
Full User Transparency
Allow users to track issue resolution
progress and stay informed at
every step
Improved Service,
Less Downtime
Minimize delays from faulty machines,
slow repairs, and disorganized workflows
Experience impressive growth
with smart solutions
