AUTOMOTIVE INDUSTRY
Potentials to Successes
Streamline service and team coordination to improve
customer experience and reduce delays
Operational Pain Points
• Uncertainty in unit availability and real-time pricing delays purchase fulfillment
• Poorly scheduled test drive requests and long order-tracking drive away prospects
• Scattered customer data and service history negatively affect retention and sales
• Non-digital sales pipeline tracking reduces visibility on performance and lead conversion
Software Management Solution
End-to-End Benefits
1
Unit Stock Visibility
2
Vehicle Ordering & Allocation
3
Prospecting Management
4
Lead Qualification & Assignment
5
Test Drive Management
6
Booking & Quotation Generation
7
Product Delivery Management
8
Service Scheduling & Assignment
9
Maintenance History & Warranty Handling
10
Sales & Other Relevant Analytics
11
Customer Retention Metrics
Unit Stock Visibility
View inventory status by branch or warehouse
in real-time for more accurate and strategic
decision-making.
Vehicle Ordering & Allocation
Place purchase orders to central and
distribute units based on showroom demand,
supported by sales forecasts.
Prospecting Management
Record potential buyer interest from walk-
ins, events, or online inquiries. Tag them
by source and priority.
Lead Qualification & Assignment
Automatically pair leads from company
database to sales based on region, vehicle
interest, and availability for fast response.
Test Drive Management
Assign test drive slots and vehicle types,
check car condition pre/post drive, and
track leads to avoid missed follow-ups.
Booking & Quotation Generation
Arrange unit reservations with virtual
account booking fees and SPK, supported by
built-in e-signature and approval flow.
Product Delivery Management
Ensure smooth delivery with integrated PDI,
delivery scheduling, VIN validation, live
tracking, and digital proof of receipt.
Service Scheduling & Assignment
Book service appointments with automated
reminders, while balancing technician
workloads and time slots.
Maintenance History & Warranty Handling
Log past services, parts used, and warranty
claims per vehicle to support timely
maintenance and upselling.
Sales & Other Relevant Analytics
Evaluate revenue growth, conversion rates,
and team productivity across outlets to spot
gaps and improve operations.
Customer Retention Metrics
Monitor visits, NPS, upsell opportunities,
and resolve customer issues efficiently to
enhance loyalty and marketing efforts.
Drive Efficiency in All Your
Automotive Operations
Experience impressive growth
with smart solutions
